Frequently Asked Questions

Buying diamonds is easy and takes just a few steps:

1. Enter your Mobile Legends User ID and Zone ID
2. Select your desired diamond package
3. Choose your payment method
4. Complete the payment
5. Diamonds will be delivered instantly to your account!

To find your User ID and Zone ID:

1. Open Mobile Legends: Bang Bang
2. Tap on your avatar in the top-left corner
3. Your User ID and Zone ID will be displayed
4. Format: User ID (Zone ID) - Example: 123456789 (1234)

💡 Make sure to enter both numbers correctly!

Yes, absolutely! Your account safety is our top priority:

• We use official Moonton top-up methods
• We never ask for your account password
• All transactions are secured with SSL encryption
• We have 99.9% success rate with no account bans
• Over 50,000 satisfied customers trust our service

We accept multiple payment methods for your convenience:

• 🏦 Local Bank Transfers (KBZ, CB, AYA, UAB)
• 📱 Mobile Banking (KBZ Pay, CB Pay, AYA Pay)
• 💳 Credit/Debit Cards (Visa, Mastercard)
• 🌐 Digital Wallets (PayPal, Wave Money)
• 💰 Cryptocurrency (Bitcoin, USDT)

💡 All payments are processed securely!

We pride ourselves on instant delivery:

• ⚡ Normal packages: 1-5 minutes
• 📅 Weekly Pass: 5-10 minutes
• 🎯 99% of orders delivered within 5 minutes
• 🔄 Automatic processing 24/7
• 📞 Live support if any delays occur

✅ Most customers receive diamonds instantly!

We understand mistakes happen. Our refund policy:

• ✅ Full refund if diamonds not delivered within 24 hours
• ✅ Partial refund for wrong User ID (if not yet processed)
• ✅ Account credit for technical issues on our end
• ❌ No refund after successful delivery to correct account
• 💬 Contact support immediately for any issues

⚠️ Always double-check your User ID before ordering!

Don't worry! Please follow these steps:

1. Wait 10-15 minutes as some deliveries may be delayed
2. Check if you entered the correct User ID and Zone ID
3. Restart your Mobile Legends app
4. Contact our support with your transaction details
5. Provide payment proof and order number

📞 Our support team will resolve this within 1 hour!

Try these troubleshooting steps:

• Clear your browser cache and cookies
• Try using a different browser (Chrome, Firefox, Safari)
• Check your internet connection
• Disable ad blockers temporarily
• Try accessing from mobile if on desktop (or vice versa)

💡 Still having issues? Contact our technical support!

Here's the difference:

Yes! We have several ways to save:

• 🎁 First-time purchase bonus (double diamonds at certain levels)
• 💯 Bulk purchase discounts for larger packages
• 🎉 Special holiday promotions and events
• 💸 Loyalty rewards for frequent customers
• 📢 Follow our social media for exclusive deals

✨ Check our homepage for current promotions!